About Us

Shipping & Tracking

Orders & Payment

Discount Options

Reach out to our Customer Support team via email

Talk To A Fellow Pet Pawrent!
Customer Support available:
Monday-Friday 08:00 AM - 04:00 PM

Small Pet Select UK

Small Pet Select Amazon Store

TikTok

Pinterest

YouTube

Frequently Asked Questions

Meet Alfie – Our AI Agent with a Hay of a Name

Where is your store located?

How do I contact customer service?

LOVE TEAMWORK? LOVE ANIMALS?

Cruelty-free shopping

Small Pet Select Programs for Rescues

Our Story

Behind the Brand

Saskia- Our Guinea Pig Guru

Our Team

Shipping Policy

Return Policy

100% Satisfaction Guarantee

Discount Code Exceptions

Policies and Guarantees

What is Auto-Ship & Save? How does it work?

Auto-Ship & Save Payment Options

Managing Existing Auto-Ship & Save Orders

Auto-Ship and Save

Rewards Program

Safety Disclaimer

My rabbit is older. Do I need to do anything special?

What kind of hay does my animal need?

Do I need more than one type of hay? Is variety important?

How does hay get moldy? Is moldy hay safe?

What is your substitution policy for Thrifty Thursday?

What is your substitution policy for bundles/combos?

What is the difference between 1st, 2nd, and 3rd cut timothy hay?

What kinds of hay does Small Pet Select sell?

Why does my pet need to eat hay?

How much hay should my animal be eating? How much should I order?

What is the best way to store hay and how long will it stay fresh?

Is your hay GMO-free?

Can my rabbit eat alfalfa hay?

What are the dimensions of your hay and bedding boxes?

How does Small Pet Select determine box weight for hay?

Small Pet Select pine pellets for litter boxes: why they are safer than wood stove pellets or other companies' pine pellets

How to clean a litter box when using Small Pet Select pine pellets

Does Small Pet Select determine paper bedding by weight or by volume?

Bedding and Litter

Are there nuts in your pelleted foods?

How do I introduce a new food?

Pelleted Food

What is the right serving size for the herbs and herbal blends?

Herbs and Herbal Blends

Pestavert: Small Pet Select's super safe external parasite repellent

How do I use Nutri-Rescue or Nutri-Recovery?

Remedies and Supplements

Products

Brexit

DPD 2025 Holiday Schedule

UPS 2025 Holiday Schedule

Shipping

How to get your pet featured in Weekly Cuties

Weekly Cuties

Satisfaction Guarantee

Tracking

Order Issues

Billing & Payment

Auto-Ship & Save

Thrifty Thursday

Join the Fun: Become a Small Pet Select Product Tester

Become a Small Pet Select Product Tester

Abigail

Belinda

Blogs