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About Us


How do I contact customer service?

This is how you can reach us:. Email: [email protected]. Phone: 02039234505. If we are not able to take your call directly, please leave us a voicemail or send us a detailed email regarding your inquiry and we'll follow up with you

100% Satisfaction Guarantee

We have a 100% satisfaction guarantee, so if your pet doesn't like what you ordered, we're happy to send you a replacement of the same kind or different (must be equivalent value) or give you a store credit. when reported within 14 days of receipt. P

Rewards Program Info

You must have an account and password to log into the Small Pet Select Online Store. Once you log in, there's a link to your rewards page at the top of the website to the left of the shopping cart logo. When redeeming points, a £20 minimum balance mu

Cruelty-free shopping

Let's just put this out there right up front: Small Pet Select is 100% cruelty-free. Period.There are quite a lot of animal loving brands out there, offering everything from shampoo to shoes.


Around here, we are big sharers. We share tasks, responsibilities, info...that is what makes our staff members so effective. We work hard. We are dedicated. And we are all there for each other, with support and help whenever needed. We are a tight-kn

Where is your store located?

We are located in Scotland, United Kingdom!. If you need help placing your order online or if you'd rather place your order over the phone, please contact Customer Service and we'll be happy to help you. UK Warehouse Location:. Small Pet Select. 8 Li

How do I get my pet featured in Weekly Cuties?

We're always looking for new celebrities. Please send photos to [email protected] and tell us anything you'd like us to know about him (or her?!). Don't forget to place your cutie's name and species (rabbit, guinea pig, hamster, etc.) in the

When is Weekly Cuties sent out?

Be on the lookout every Saturday. It'll make you happy. We promise.

When does Belinda publish posts?

Belinda the Spokesrabbit publishes a new post every Sunday morning. That's Sunday afternoon for us UK folks :)

How do I contact Belinda?

Belinda is a very busy girl, and she also gets in to way too much trouble if we let her near a laptop or phone. So just email her through Customer Service and we'll make sure she gets it. If customers would like to mail her a letter or send her a pac

What if I miss one of Belinda's blogs or posts?

You can catch up on all Belinda's shenanigans here.

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