You will receive an automated shipping notification from our warehouse when your order is shipped.
- DPD tracking https://www.dpd.co.uk/
- Go to the ‘My Orders’ tab
- Find your DPD reference number displayed next to the order in question, e.g. ‘DPD12345678’.
- DPD offers a free service that allows you to control your shipments and give delivery instructions. It also notifies you when packages are delivered. You can sign up here: https://www.dpd.co.uk/content/my_dpd/index.jsp
To report a damaged or lost package, please contact Customer Service within 30 days of placing your order.
Please email photos of the damaged item(s) for replacement.