Store Credit and Discounts

Store credits do not have an expiration date. Woohoo!  Some discount codes do expire, such as the Weekly Cuties free shipping code. 

However, some exceptions to the store credit policy exist. Please see the policy exceptions below:

  • Store credits can only be used on one-time orders, not on Auto-Ship orders as they are already at a "pawsome" discounted price 
  • As with all our orders, the £20 minimum purchase (sub-total balance after coupon/discount/credit is applied) must be met.
  • The system can only apply one discount/credit code per order, no additional discounts may be added.


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