Billing & Payment

Small Pet Select UK
customersupport@smallpetselect.co.uk

Small Pet Select UK

Small Pet Select Amazon Store

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How much do you charge for shipping?

What do I do if my package was damaged in transit?

What carriers do you use?

Do I get free shipping?

How fast will my order arrive?

What if I don’t receive my package?

What are the dimensions of your hay and bedding boxes?

My package was lost or damaged during transit. What do I do?

Shipping

Why does UPS show my tracking number as "not found?"

How do I track my order after it is shipped?

Tracking

Shipping & Tracking

How do I contact customer service?

100% Satisfaction Guarantee

Rewards Program Info

Cruelty-free shopping

LOVE TEAMWORK? LOVE ANIMALS?

Where is your store located?

How do I get my pet featured in Weekly Cuties?

When is Weekly Cuties sent out?

When does Belinda publish posts?

How do I contact Belinda?

What if I miss one of Belinda's blogs or posts?

About Us

What if I ordered the wrong thing by mistake?

What kinds of payment does Small Pet Select accept?

How do I report issues with my order?

Limit of one coupon code per order

What is your 100% Satisfaction Guarantee?

My credit card isn't working. What's wrong?

My order arrived, but something is missing. What do I do?

Store Credit and Discounts

What is Autoship & Save?

Is Autoship & Save available on all products?

Is there a limit to the number of Auto-Ship orders per customer?

How will I be billed with Autoship & Save?

How can I customize or cancel my Autoship & Save?

Managing Existing Autoship & Save Orders

Making Changes To My Autoship & Save Orders

Problems Processing Your Autoship & Save Order?

Autoship & Save Payment Options

How do I know when my next Autoship & Save delivery is scheduled?

How do I update my Autoship & Save shipping address?

Why do some products have an Autoship & Save option with no discount?

How does Autoship & Save work?

Auto-Ship

My rabbit is older. Do I need to do anything special?

What kind of hay does my animal need?

Do I need more than one type of hay? Is variety important?

How does hay get moldy? Is moldy hay safe?

What is your substitution policy for Thrifty Thursday?

What is your substitution policy for bundles/combos?

What is the difference between 1st, 2nd, and 3rd cut timothy hay?

What kinds of hay does Small Pet Select sell?

Why does my pet need to eat hay?

How much hay should my animal be eating? How much should I order?

What is the best way to store hay and how long will it stay fresh?

Is your hay GMO-free?

Can my rabbit eat alfalfa hay?

How does Small Pet Select determine box weight for hay?

Small Pet Select pine pellets for litter boxes: why they are safer than wood stove pellets or other companies' pine pellets

Billing & Payment

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Billing & Payment